Wednesday, May 6, 2020
Research Proposal The Impact Of Outsourcing Strategies Performances
Question: Discuss about the Recognize The Impact Of Outsourcing Strategies Performances Of The Business Organizations. Answer: Introduction The globalization and advent of the latest technologies in the business world have brought revolution in the perspective of global business. In the changed scenarios, the business organization is facing stringent competition (Tallman, 2008). Moreover, in order to survive in this cut-throat competition, the business organization are compelled to develop and implement efficient strategies that support the business organizations in gaining additional advantages from the market. The strategies provide competitive advantages to the organizations by improving the quality and efficiency of the organization as well as increasing productivity and profitability of the organization (Alan RUSHTON, 2007). In order to improve the cost efficiency of the organization as well as improving the profitability of the organization, many organizations apply the strategies for outsourcing. Hence, outsourcing is common in present business scenarios; the business organization outsources human resources, trans its, as well as equipment in order to improve the cost efficiency of the business organization. It helps in improving the effectiveness of the business organization by reducing the cost of some part of the HR functions (Brown, 2007). Apart from the cost efficiency outsourcing has a lot of other advantages like it provides expertise from the contract agencies, reducing regular workload, improve quality plus the efficiency of the firm. Project Objective The core aim of the research study is to recognize the impact of outsourcing strategies on the overall performances of the business organizations. The objective of the project is to evaluate the benefits and drawback of outsourcing strategies of the organization as well provides useful recommendations that help in minimizing the issues of outsourcing plus support in obtaining the maximum benefits from the advantages of outsourcing strategies (Chakravarty et al., 2014). Project Scope In the present business context, outsourcing is the common phenomena in the business world. There are many business organizations has implemented outsourcing strategies for various reasons. The key reason behind the decision of outsourcing is to reduce the cost of HR functions, improve the efficiency, as well as to get expertise from the outside agencies, which improve the efficiency of the organization (Denning, 2011). Besides this, as the outsourcing improve the cost effectiveness thus, improve the profitability of the organization. However, the outsourcing provides substantial benefits to the organization; it also provides some negative impacts also. The project will try to assess the benefits and drawback of the outsourcing activities of the organizations and to recommend useful suggestion that helps in improving the efficiency and profitability of the organizations by minimizing the drawbacks of outsourcing (Eigenhuis and Dijk, 2008). Hence, the outsourcing strategy is one of th e most important strategies of the business organizations and in order to recognize the benefits and drawbacks of outsourcing the research will be a great help. Literature Review Recently, outsourcing becomes a global phenomenon because several organizations have implemented the outsourcing strategies in order to meet the ever-increasing requirements of the organization as well to achieve more outputs from the business operations (Hilletofth and Hilmola, 2010). There are various global companies outsource the end products from the developing countries like India, Bangladesh where labour cost is comparatively lower. In this way the companies improve cost efficiency of their products. Besides this, it is also perceived that the global companies set up their manufacturing units in the India, China, Bangladesh for cheaper labour. The Human resources department outsource human capital from these countries, which support the company to improve its cost effectiveness. It is evident that the local labour cost very high in comparison to the outsourced labour in this matter the outsourcing policy support the organization in immense way in reducing cost. Apart from this , various companies set up Business Process Outsourcing (BPO) Units in India, Bangladesh, Pakistan where the maxim amount of information technology IIT) activities performed. In this way, the global companies outsource the customer care services, technical assistance service to the customers, as well as marketing service through these BPOs or call centres. Moreover, these help the companies in fulfilling their requirements of human capital in cost effective way.The outsourcing provides various advantages for the business organization such as it helps in reducing the cost of some HR functions; thus helps in improving the effectiveness of the HR departments as well as increase the profitability of the organizations. Currently, several organizations outsource human resources for different sections of the organization; it helps in improving the efficiency of the departments of the organizations hence improve the profitability of the business organizations (Jacques, 2006). It has brought efficiency, expertise and cost efficiency of the business organization as the business organizations get expertise in more reduced cost (Stroh, 2010). Conventionally, the organizations outsource for the peripheral activities like catering, cleaning, and security, etc. However, at present the organizations outsource human resources for their core business activities like manufacturing, distributing, marketing, and information system. Outsourcing strategies improve the interconnections as well as interdependence between the business organizations (Leavy, 2004). It is considered that the outsourcing is the most effective way to improve the performance of the organization as well as to reduce the cost of the business operation. These improve the cost efficiency of the business organization but at the same time it has the adverse impact on the quality of the products as well as the organizational dependency on the subordinate organizations has been increased (Linder, 2004). The contract ual completeness is crucial for the effective outsourcing performances as the contract can restrict the opportunistic behavior as well as support in controlling and coordinating and thus helps in value creation. In this matter, the relationshipmanagement plays the vital role as it helps in relating the organization with the outsourced employees and the agencies from where the company outsourced (Magelssen, Sanchez and Damanpour, 2015). Research Questions/Hypothesis: Primary Question What are the positive plus negative impacts of outsourcing on the overall performances of the business organizations? Secondary Questions Question 1: Is there any relation between the contractual completeness and the performance of the outsourced employees? Question 2: Is the effectiveness of the relationship management of the company essential for the performance of the outsourced employees? Hypothesis The Null hypothesis of the research project is: H0: There is no positive relation between outsourcing and performance of the organization. The alternative hypothesis is: H1: There is positive relation between outsourcing and performance of the organization. Research Design and Methodology The research design and research methodology are most important for the research, and the success of the research is immensely dependent on the effective selection of the research design and methodology (McNeill and Chapman, 2005). The research methodology helps in selecting the most effective tools and techniques for the research study as per the characteristics and needs of the research. The appropriate selection of the tools and techniques of the research helps in conducting the research in the more efficient way. The research design helps in recording the data and information along with the important events occurred during the research study for analyzing the data in the more effective way (Park, 2006). For the undertaken research study, a mixed methodology will be applied for detail study on the subject. In the mixed methodology, both the qualitative and quantitative methodology will be used. Qualitative research The qualitative research study is important as it provides in-depth knowledge about the research topic. In order to perform qualitative research study, the researcher has determined to conduct interviews among the human resourcesmanagement staffs as they can provide detail knowledge about the current scenarios of the outsourcing strategies. Moreover, the information from the HR managers will be reliable and valid for the research as the researcher select the organization, which outsourced workforces (Quinlan et al., 2015). The researchers intend to conduct at least 20 interviews with the managers. For conducting the research, a semi-structured questionnaire has been made by the researcher. From the interviews, the researchers will collect descriptive data which help in gaining deep detail knowledge about the undertaken research topic "impact of outsourcing in the business organization." The independent variable for the research study is outsourcing performance, and the dependent vari ables are relationshipmanagement and contractual completeness. Quantitative research The quantitative research is also important for the business research as it provides a widespread view about the research topic. It helps in collecting large data for the research in the cost effective as well as time efficient way. In order to perform the quantitative research, the research intends to conduct a survey among the employees of the organization and try to select the employees who are outsourced. The survey will be conducted with random selection methods. In order to conduct the survey, a well-structured questionnaire has been made by the researcher with small sized probabilistic (multiple choice) questions (McNeill and Chapman, 2005). Moreover, with the help of the statistical analytic tool, the numeric data collected from the survey will be analyzed. The random sampling techniques will be adopted, and the researcher intends to survey at least 100 employees to collect comprehensive perspective of the employees on outsourcing. The employees will provide reliable and vali d data. Research Limitations The time limit and limited fund for the research study are the two important constraints for the research study that impede the investigation process as well as hinder in conducting the research more effective way. Schedule (Research Plan) Main Activities/ Stages Week 1 Week 2 Week 3 Week 4 Week 5 Week 6 Selection of subject and its scope Recognition of secondary data sources Creation of research proposal Creation of literature review Explanation of research methodology Making interview/survey, ethics form Accumulating primary data Analysing data Comparing findings Conclusion recommendations Finalising submission Conclusion The outsourcing is most important for the contemporary business organization as it helps in gaining cost efficiency as well as at the same time improve the operational efficiency of the organizations. However, the outsourcing must be planned effectively in order to get the optimum benefits from the outsourcing (McIvor, 2000). Besides this, the contractual completeness and relationship management play vital role in bring out the best performance of outsourcing. References Alan RUSHTON, S. (2007). International Logistics Supply Chain Outsourcing. London: Kogan Page. Brown, A. (2007). Othersourcing: technological outsourcing. Strategy Leadership, 35(1), pp.47-49. Chakravarty, A., Grewal, R., Sarker, S. and Sambamurthy, V. (2014). Choice of Geographical Location as Governance Strategy in Outsourcing Contracts: Localized Outsourcing, Global Outsourcing, and Onshore Outsourcing. Customer Needs and Solutions, 1(1), pp.11-22. Denning, S. (2011). A tipping point for foreign outsourcing economics. Strategy Leadership, 40(1), pp.8-15. Eigenhuis, A. and Dijk, R. (2008). HR strategy for the high performing business. London [u.a.]: Kogan Page. Hilletofth, P. and Hilmola, O. (2010). Role of logistics outsourcing on supply chain strategy and management. Strategic Outsourcing: An International Journal, 3(1), pp.46-61. Jacques, V. (2006). International outsourcing strategy and competitiveness. Paris: Publibook. Leavy, B. (2004). Outsourcing strategies: opportunities and risks. Strategy Leadership, 32(6), pp.20-25. Linder, J. (2004). Outsourcing as a strategy for driving transformation. Strategy Leadership, 32(6), pp.26-31. Magelssen, C., Sanchez, F. and Damanpour, F. (2015). Learning from Outsourcing: The Effects of Outsourcing Strategy on Organizational Efficiency. Academy of Management Proceedings, 2015(1), pp.17468-17468. McIvor, R. (2000). Strategic Outsourcing: Lessons from a Systems Integrator. Business Strategy Review, 11(3), pp.41-50. McNeill, P. and Chapman, S. (2005). Research methods. London: Routledge. Park, R. (2006). Research in the social sciences, its fundamental methods and objectives. New Delhi: Published by Cosmo Publications for Genesis Pub. Quinlan, C., Babin, B., Carr, J., Griffin, M. and Zikmund, W. (2015). Business research methods. Hampshire: Cengage Learning EMEA. Stroh, P. (2010). Business strategy. 1st ed. Tallman, S. (2008). Global dimensions of strategy. Oxford: Wiley-Blackwell.
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